ORDER PROCESSING:
PLEASE ALLOW 24 HOURS FOR ORDER PROCESSING, PENDING PRODUCT AVAILABILITY AND PAYMENT VERIFICATION. ONCE AN ORDER HAS BEEN PLACED, IT CANNOT BE MODIFIED OR CANCELLED. PLEASE CONFIRM THAT ALL ORDER DETAILS ARE CORRECT BEFORE COMPLETING THE CHECKOUT PROCESS. NeoModa DOES NOT SHIP ON WEEKENDS OR MAJOR HOLIDAYS. ALL ORDERS ARE SHIPPED FROM NEW DELHI, INDIA.
YOU WILL RECEIVE AN AUTOMATIC CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN PLACED. IF YOU DO NOT SEE THE ORDER CONFIRMATION WITHIN A FEW MINUTES OF ORDERING, PLEASE CHECK YOUR SPAM EMAIL FOLDER.
DUE TO HIGH DEMAND, ITEMS MAY BECOME UNAVAILABLE EVEN AFTER AN ORDER HAS BEEN PLACED. IN THIS CASE, A REFUND WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD, PLEASE ALLOW 2-10 BUSINESS DAYS FOR THE REFUND
TO APPEAR ON YOUR BANK STATEMENT.
ALL ORDERS ARE REVIEWED BY OUR SECURITY TEAM AND CAN BE CANCELLED BY NeoModa AT ANY TIME.
ONCE YOUR ORDER HAS BEEN PROCESSED BY OUR FULFILLMENT TEAM, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING INFORMATION ENCLOSED. ORDERS MAY EXPERIENCE SHIPPING DELAYS DURING SPECIAL RELEASES, MAJOR HOLIDAYS AND MARKDOWN PERIODS.
Shipping Timings – Usually delivers in 2 – 4 working days. There may be some exceptions wherein there is a case of lockdown, protest, extreme bad weather conditions ongoing in a particular area.
Return Policy – Customer can book the return within 7 days after delivery.
Courier Partners – Order will be delivered by one of the courier partners i.e. Delhivery etc.
Refund Policy – Items are Non-Refundable.
